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How long does it take for my task to get approved?
How long does it take for my task to get approved?

Why is my task still In Review for over a day? How do I make my task Active?

Ausrine avatar
Written by Ausrine
Updated over a week ago

Our team will review your task within 1 business day (most of the time it takes even less πŸ˜‰)

If any information is missing or your card was declined, one of our managers will get in touch with you. Kindly check your email or spam folder πŸ’Œ

If your task is "In Review" or pending approval for more than 1 business day, and there is no message from our managers, you can reach out to our CS team via chat πŸš€


Active Task

Here's what happens next, once a task has been approved/set to ACTIVE

  1. The status will change from "In Review" to "Active" which means creators will now be able to see your task and apply 🀩

  2. You can approve the creators you want to work with.

  3. The shipping info of your approved creators will be visible on the "Delivery" page 🚚

  4. You’ll be notified when the creator has received your package

  5. The uploaded video will go through our Internal Quality check (if you ordered Editing services it will be done in-house by Billo motion graphic designers) and then the video will be visible once the content is ready for approval

  6. When you approve the content, all the licensing rights are yours, and creators get rewarded πŸŽ‰


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