There are a few things that happen before your video is ready to be reviewed:

  • Creator uploads their videos.

  • Our quality check team checks if the video matches all the technical requirements: aspect ratio, video length, overall quality of the video, etc. It usually takes around up to 24h for the video to go through this process.

  • If the video doesn't pass our quality check it goes back for the creator to edit it. It usually takes up to 48h for a creator to make the changes.

  • If the video passes the quality check, congratulations you can review the video.

    What if I ordered add-ons?

  • After subtitles are added, the video goes to our designers to work on it. This process usually takes up to 3 days.

  • When the video goes through all of this it's uploaded to the platform for you to review.

    Might also be helpful:

    How do I find and approve the videos?

    How to request for video edits?

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