How to create and track your tasks?

How to: create tasks, approve creators, deliver products and approve content.

36 articles in this collection
Written by Justina, Deimante, Silvia and 4 others

Create a task

Billo Video Types for Physical Products

Which video type should I choose?!

Written by Gaby
Updated over a week ago

Saving Your Task as a Draft

Did you know that you can save your task as a draft?

Written by Gaby
Updated over a week ago

Billo Video Types for Digital Products

Don't have a physical product to ship? More information here 🎮

Written by Gaby
Updated over a week ago

When to use the Creator Preference field?

How can creators know what I'm looking for?

Written by Gaby
Updated over a week ago

How to delete my task?

If you need help deleting the task you created, this is the article for you!

Written by Gaby
Updated over a week ago

How to create a task?

Create your very first task in a minute!

Written by Justina
Updated over a week ago

Creating a Task: Using the Additional details

More specific details, just for your approved creator 😉

Written by Gaby
Updated over a week ago

How to upload a video example?

Share examples of content you LIKE and DON'T LIKE with your creators

Written by Gaby
Updated over a week ago

How do I invite a creator I worked with before?

Invite a creator you worked with on a previous task 🙋

Written by Gaby
Updated over a week ago

How to create a task for a digital product?

Can I get a video for a service?

Written by Deimante
Updated over a week ago

Can I choose multiple aspect ratios in one task?

What aspect ratio should I choose?

Written by Gaby
Updated over a week ago

Requirements for Video Ads Across Social Media Platforms

What video requirements are for Amazon, Facebook, Instagram?

Written by Deimante
Updated over a week ago

Aspect Ratio

What is Aspect Ratio? Here's all you need to know

Written by Allysa
Updated over a week ago

What is a product preferences form?

My product is personalised. How can I find out the creator's size, preferred color, dog breed, etc.?

Written by Deimante
Updated over a week ago

Do you offer editing services?

What are call-outs? What add-ons options are there on Billo?

Written by Deimante
Updated over a week ago

How long does it take for my task to get approved?

Why is my task still In Review for over a day? How do I make my task Active?

Written by Justina
Updated over a week ago

How to edit my task?

Can I make changes to the the task brief / description?

Written by Deimante
Updated over a week ago

How to pause/cancel my task?

Can I pause/cancel my order?

Written by Deimante
Updated over a week ago

How do I duplicate my task?

I want to make a similar task, can I just duplicate my last one?

Written by Gabi
Updated over a week ago

Choose the creators

How do I approve creators?

How can I choose the creators I want to work with?

Written by Justina
Updated over a week ago

How to approve additional creators that applied to your task?

You ordered one video unit, and want to approve more creators who applied? The process is simple 🚀

Written by Gaby
Updated over a week ago

Am I able to see the previous work of the creators?

Choices made simple: check the videos that creators have made recently

Written by Justina
Updated over a week ago

How to get more applications?

Not enough creators applying to your tasks? You might want to expand your audience 🤓

Written by Gaby
Updated over a week ago

How do I contact my creators?

I need to reach out to my creator directly, help!

Written by Justina
Updated over a week ago

How long does it take for creators to apply?

What is an average time for creators to apply

Written by Justina
Updated over a week ago

There are no creators' applications in my task 🙋‍♀️

What if nobody applies to work on my task?

Written by Justina
Updated over a week ago

What happens if I did not find the creators I want to work with?

What to do if you have checked the applications and didn't find the creators you like?

Written by Justina
Updated over a week ago

I approved a creator, what happens next?

What to do after you approve the creator?

Written by Justina
Updated over a week ago

Deliver the product

How to share tracking information with your creators

How to add tracking information and where to find it?

Written by Gaby
Updated over a week ago

How do creators get my products?

Product delivery options

Written by Justina
Updated over a week ago

Is the product supposed to be free for creators?

Can the creators return the product?

Written by Justina
Updated over a week ago

Where can I find answers to the product preference form?

Written by Silvia
Updated over a week ago

Where can I find the creator delivery address?

Written by Anisija
Updated over a week ago

Approve the content

How to request for video edits

How do I request for changes, if delivered content doesn't fit the brief?

Written by Justina
Updated over a week ago

How to download a video?

When I try to download it opens in a new window

Written by Deimante
Updated over a week ago

How do I find the content to approve?

Where to find already approved videos

Written by Silvia
Updated over a week ago