Billo

Gaby

Justina

Deimante

How to: create tasks, approve creators, deliver products and approve content.

How to create and track your tasks?

Billo Video Types for Physical Products

An awesome product will speak for itself!

What is an Honest Review Video?

We've made it easier to find inspiration for your next video!

Need Inspiration? Try our pre-filled Templates

Can I order a set of 4 photos from my Creator? How do I request for edits and download the photos I ordered?

How to Order and Download Photos 📸

Did you know that you can save your task as a draft?

Saving Your Task as a Draft

Give Creators freedom when working on your task

All about Creative Mode

Don't have a physical product to ship? More information here 🎮

Billo Video Types for Digital Products

How can creators know what I'm looking for?

When to use the Creator Preference field?

If you need help deleting the task you created, this is the article for you!

How to delete my task?

How to Create a Task?

What kind of photos can I expect to receive from creators?

Photo examples

What do I do if I need a video that's more than a minute?

Can I order a video longer than 60 seconds?

More specific details, just for your approved creator 😉

Creating a Task: Using the Additional details

Share examples of content you LIKE and DON'T LIKE with your creators

How to upload a video example?

Invite a creator you worked with on a previous task 🙋

How do I invite a creator I worked with before?

How to create a task for a digital product?

Order fun and engaging videos perfect for this social media platform

All about the TikTok Video type

What aspect ratio works for each platform?

Can I choose multiple aspect ratios in one task?

What video requirements are for Amazon, Facebook, Instagram?

Requirements for Video Ads Across Social Media Platforms

What is Aspect Ratio? Here's all you need to know

Aspect Ratio

My product is personalised. How can I find out the creator's size, preferred color, dog breed, etc.?

What is a product preferences form?

What are call-outs? What extra edits can I get for my video?

Do you offer editing services?

Why is my task still In Review for over a day? How do I make my task Active?

How long does it take for my task to get approved?

Can I make changes to the the task brief / description?

How to edit my task?

How to pause/cancel my task?

I want to make a similar task, can I just duplicate my last one?

How do I duplicate my task?

Ausrine

Create a task

How can I choose the creators I want to work with?

How do I approve creators?

How to order more videos for your task? The process is simple 🚀

How to approve additional creators for your task?

Choices made simple: check the videos that creators have made recently

Am I able to see the previous work of the creators?

Not enough creators applying to your tasks? You might want to expand your audience 🤓

How to get more applications?

I need to reach out to my creator directly, help!

How do I contact my creators?

What is an average time for creators to apply

How long does it take for creators to apply?

What if nobody applies to work on my task?

There are no creators' applications in my task 🙋‍♀️

What to do if you have checked the applications and didn't find the creators you like?

What happens if I did not find the creators I want to work with?

How much time to do I have to ship out my product?

I approved a creator, what happens next?

Choose the creators

How to add shipping information and where to find it?

How to share tracking information with your creators

How do creators get my products?

Your product is a reward for the video your creator makes

Is the product supposed to be free for creators?

Where can I find answers to the product preference form?

Where can I find the creator delivery address?

Silvia

Deliver the product

I did not approve the video, was it auto-approved?

Why was my video approved?

How do I request for changes, if delivered content doesn't fit the brief?

How to request for video edits

When I try to download it opens in a new window

How to download a video?

I can't find the content that my creator uploaded

How do I find the videos to approve?

Approve the content

Find answers and get help from Intercom Support and Community Experts