Need your video in multiple formats for different platforms? Our Additional Crops service provides cropped versions of your original video—1:1 (square) and 4:5 (vertical)—perfect for repurposing your content on various social channels.
What are Additional Crops?
Additional Crops are simply cropped versions of the original video that the creator uploads. These are not new videos. Instead, once you approve the original 9:16 or 16:9 video, our system automatically generates:
1:1 (Square)
4:5 (Vertical)
How to Order Additional Crops
You can order this add-on while creating your brief:
Go to the Video details step.
Scroll down to Additional Services (Optional).
Select Vertical + Square Crop.
Note: This option cannot be added after brief submission. If you missed it, reach out to our Customer Support team for help.
Downloading Additional Crops
After you've approved the original video, here’s how to access the cropped versions:
Option 1: From the "Videos" Page or Task Page
Go to the Manage creatives on the navigation menu or open the Task.
Hover over the content card and click Download...
You’ll see options to:
Download individual crops
Download all content at once
Option 2: Without Editing Services (e.g., No Animated Subtitles, Logo, CTA, etc.)
Go to the Videos tab or Task Page.
Click on the video you want to download.
In the left content panel, click Video #1.
Select Download selected...
Choose your desired aspect ratio (1:1 or 4:5)
⚠️ Note: If the automatic download doesn’t start, make sure pop-ups are allowed in your browser settings.
Can I Request Edits to Cropped Versions?
Yes. If your cropped video:
Wasn’t properly framed
Has text or graphics cut off
Please contact our Customer Support team. We'll have our Motion Graphics Team fix the issue.
Can I Add Additional Crops After Submitting the Brief?
Brief changes (including add-ons) cannot be made once submitted. However, if you still want the cropped versions:
Contact Customer Support.
After payment, cropped versions will be added to your:
Creatives Library > By Billo (instead of the original task)