How does Billo work?
FAQ
30 articles

Written by Gaby, Justina and Deimante



Where can I find my invoice?
I need a copy of my receipt
Written by Gaby. Updated over a week ago
Billo Video Examples by Category
Check some video examples made for other brands on Billo!
Written by Justina. Updated over a week ago
Can I order a video on Billo for my product?
Physical products, Digital products, Services, etc. Can I use Billo for my product?
Written by Gaby. Updated over a week ago
Getting Started Guide for Brands
Step by step guide on getting started on Billo
Written by Deimante. Updated over a week ago
How to change the number of videos in a task?
Can I increase or decrease the number of videos I orderd?
Written by Gaby. Updated over a week ago
All about your Task Status
Why is my task not yet Active?
Written by Gaby. Updated over a week ago
How to create a product?
How do I select the product I want to use for my task
Written by Gaby. Updated over a week ago
Re-order your task
Have a well-performing video? We've made the re-ordering process simple π
Written by Gaby. Updated over a week ago
Demo: How does Billo work?
Process explained simple.
Written by Justina. Updated this week
How to use Discount Codes?
Where do promo codes or credit codes go?
Written by Gaby. Updated this week
Video approval process
Where do I find the videos I already approved?!
Written by Gaby. Updated over a week ago
Experiencing login issues
Can't seem to access your account? Let us help you out
Written by Gaby. Updated over a week ago
Track the status of your video
Real-time updates on the video you ordered π
Written by Gaby. Updated over a week ago
Can I change the product in my task?
Accidentally made the wrong product? Check this out
Written by Gaby. Updated over a week ago
Can I see examples of your work?
Sneak peek at the videos created on Billo.
Written by Justina. Updated over a week ago
Creator's applications
How do I choose the creator I want to work with?
Written by Gaby. Updated over a week ago
What is a Mashup Video?
Where can I find the mashup video included in my credit pack?
Written by Gaby. Updated this week
Amazon Video Requirements
Ordering a video for Amazon? Check this out to make sure your ad is approved π
Written by Gaby. Updated over a week ago
How long does it take to get a video?
Where is my video?
Written by Justina. Updated over a week ago
How do I change my email?
Can I update the email address on my profile?
Written by Gaby. Updated over a week ago
Dashboard Navigation
Get to know your Brand dashboard, and explore the different tools you need to order awesome videos π
Written by Gaby. Updated over a week ago
How many creators are on Billo?
Numbers, numbers, numbers.
Written by Justina. Updated over a week ago
Reviewing Creator Applications
Can I choose/see who is going to review my products?
Written by Justina. Updated over a week ago
How does the creator get my product?
Product delivery to the creator process explained.
Written by Justina. Updated over a week ago
Do you have creators 30+ years old?

Written by Justina. Updated over a week ago
Do creators post videos on their social media?
Will, the creator post my video on Facebook/Instagram?
Written by Deimante. Updated over a week ago
Can I get a video in another language?
What country are your creators from? Can I order videos in French, Spanish, German, or any other language?
Written by Justina. Updated over a week ago
Do you have an affiliate program?
How to join an affiliate program?
Written by Deimante. Updated over a week ago
How to delete my account
How to delete my personal data from Billo?
Written by Deimante. Updated over a week ago
Where to find Billo Terms of Service?
Where to find Billo Privacy Policy?
Written by Deimante. Updated over a week ago