How does Billo work?

FAQ

30 articles

Written by Gaby, Justina and Deimante

Where can I find my invoice?

I need a copy of my receipt

Written by Gaby. Updated over a week ago

Billo Video Examples by Category

Check some video examples made for other brands on Billo!

Written by Justina. Updated over a week ago

Can I order a video on Billo for my product?

Physical products, Digital products, Services, etc. Can I use Billo for my product?

Written by Gaby. Updated over a week ago

Getting Started Guide for Brands

Step by step guide on getting started on Billo

Written by Deimante. Updated over a week ago

How to change the number of videos in a task?

Can I increase or decrease the number of videos I orderd?

Written by Gaby. Updated over a week ago

All about your Task Status

Why is my task not yet Active?

Written by Gaby. Updated over a week ago

How to create a product?

How do I select the product I want to use for my task

Written by Gaby. Updated over a week ago

Re-order your task

Have a well-performing video? We've made the re-ordering process simple 🚀

Written by Gaby. Updated over a week ago

Demo: How does Billo work?

Process explained simple.

Written by Justina. Updated this week

How to use Discount Codes?

Where do promo codes or credit codes go?

Written by Gaby. Updated this week

Video approval process

Where do I find the videos I already approved?!

Written by Gaby. Updated over a week ago

Experiencing login issues

Can't seem to access your account? Let us help you out

Written by Gaby. Updated over a week ago

Track the status of your video

Real-time updates on the video you ordered 🚀

Written by Gaby. Updated over a week ago

Can I change the product in my task?

Accidentally made the wrong product? Check this out

Written by Gaby. Updated over a week ago

Can I see examples of your work?

Sneak peek at the videos created on Billo.

Written by Justina. Updated over a week ago

Creator's applications

How do I choose the creator I want to work with?

Written by Gaby. Updated over a week ago

What is a Mashup Video?

Where can I find the mashup video included in my credit pack?

Written by Gaby. Updated this week

Amazon Video Requirements

Ordering a video for Amazon? Check this out to make sure your ad is approved 😉

Written by Gaby. Updated over a week ago

How long does it take to get a video?

Where is my video?

Written by Justina. Updated over a week ago

How do I change my email?

Can I update the email address on my profile?

Written by Gaby. Updated over a week ago

Dashboard Navigation

Get to know your Brand dashboard, and explore the different tools you need to order awesome videos 😎

Written by Gaby. Updated over a week ago

How many creators are on Billo?

Numbers, numbers, numbers.

Written by Justina. Updated over a week ago

Reviewing Creator Applications

Can I choose/see who is going to review my products?

Written by Justina. Updated over a week ago

How does the creator get my product?

Product delivery to the creator process explained.

Written by Justina. Updated over a week ago

Do you have creators 30+ years old?

Written by Justina. Updated over a week ago

Do creators post videos on their social media?

Will, the creator post my video on Facebook/Instagram?

Written by Deimante. Updated over a week ago

Can I get a video in another language?

What country are your creators from? Can I order videos in French, Spanish, German, or any other language?

Written by Justina. Updated over a week ago

Do you have an affiliate program?

How to join an affiliate program?

Written by Deimante. Updated over a week ago

How to delete my account

How to delete my personal data from Billo?

Written by Deimante. Updated over a week ago

Where to find Billo Terms of Service?

Where to find Billo Privacy Policy?

Written by Deimante. Updated over a week ago