How does Billo work?

FAQ

30 articles
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Written by Gaby, Justina and Deimante

Where can I find my invoice?

I need a copy of my receipt
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Written by Gaby. Updated over a week ago

Billo Video Examples by Category

Check some video examples made for other brands on Billo!
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Written by Justina. Updated over a week ago

Can I order a video on Billo for my product?

Physical products, Digital products, Services, etc. Can I use Billo for my product?
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Written by Gaby. Updated over a week ago

Getting Started Guide for Brands

Step by step guide on getting started on Billo
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Written by Deimante. Updated over a week ago

How to change the number of videos in a task?

Can I increase or decrease the number of videos I orderd?
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Written by Gaby. Updated over a week ago

All about your Task Status

Why is my task not yet Active?
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Written by Gaby. Updated over a week ago

How to create a product?

How do I select the product I want to use for my task
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Written by Gaby. Updated over a week ago

Re-order your task

Have a well-performing video? We've made the re-ordering process simple πŸš€
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Written by Gaby. Updated over a week ago

Demo: How does Billo work?

Process explained simple.
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Written by Justina. Updated this week

How to use Discount Codes?

Where do promo codes or credit codes go?
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Written by Gaby. Updated this week

Video approval process

Where do I find the videos I already approved?!
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Written by Gaby. Updated over a week ago

Experiencing login issues

Can't seem to access your account? Let us help you out
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Written by Gaby. Updated over a week ago

Track the status of your video

Real-time updates on the video you ordered πŸš€
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Written by Gaby. Updated over a week ago

Can I change the product in my task?

Accidentally made the wrong product? Check this out
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Written by Gaby. Updated over a week ago

Can I see examples of your work?

Sneak peek at the videos created on Billo.
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Written by Justina. Updated over a week ago

Creator's applications

How do I choose the creator I want to work with?
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Written by Gaby. Updated over a week ago

What is a Mashup Video?

Where can I find the mashup video included in my credit pack?
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Written by Gaby. Updated this week

Amazon Video Requirements

Ordering a video for Amazon? Check this out to make sure your ad is approved πŸ˜‰
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Written by Gaby. Updated over a week ago

How long does it take to get a video?

Where is my video?
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Written by Justina. Updated over a week ago

How do I change my email?

Can I update the email address on my profile?
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Written by Gaby. Updated over a week ago

Dashboard Navigation

Get to know your Brand dashboard, and explore the different tools you need to order awesome videos 😎
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Written by Gaby. Updated over a week ago

How many creators are on Billo?

Numbers, numbers, numbers.
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Written by Justina. Updated over a week ago

Reviewing Creator Applications

Can I choose/see who is going to review my products?
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Written by Justina. Updated over a week ago

How does the creator get my product?

Product delivery to the creator process explained.
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Written by Justina. Updated over a week ago

Do you have creators 30+ years old?

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Written by Justina. Updated over a week ago

Do creators post videos on their social media?

Will, the creator post my video on Facebook/Instagram?
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Written by Deimante. Updated over a week ago

Can I get a video in another language?

What country are your creators from? Can I order videos in French, Spanish, German, or any other language?
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Written by Justina. Updated over a week ago

Do you have an affiliate program?

How to join an affiliate program?
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Written by Deimante. Updated over a week ago

How to delete my account

How to delete my personal data from Billo?
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Written by Deimante. Updated over a week ago

Where to find Billo Terms of Service?

Where to find Billo Privacy Policy?
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Written by Deimante. Updated over a week ago