Brand Kits allow brands to save their visual identity and preferences in one place, making it easier to maintain a consistent look and feel across every video they order. Instead of re-entering the same information for each campaign, simply create a Brand Kit and have it applied automatically to future orders.
Availability
Brand Kits are available under Post-production services when placing an order for:
Captions-only
Expert
You will only see the Brand Kit option when one of these services is selected during the ordering process.
Creating a Brand Kit
To create a Brand Kit, navigate to Post-production and begin an order for a Captions-only or Expert service. During the ordering process, you will be prompted to add a Brand Kit.
To simplify setup, certain fields — such as brand colours and logos — may be automatically pulled from your brand's website. All fields can be fully customised or left blank for post-production to decide.
Brand Kit Fields by Service Type
The fields available in your Brand Kit depend on the service selected.
Captions-only
When ordering a Captions-only service, your Brand Kit includes:
Highlight color
Font
Caption style
Expert
When ordering an Expert service, your Brand Kit includes all of the above, plus:
Background music
Logo
Expert Brand Kits also include an Advanced Settings section with the following optional fields:
Disclaimer
Notes for post-production — especially useful for brands with specific recurring requests, such as preferred editing styles, pacing, or content guidelines. Anything added here will be applied to all videos ordered using this Brand Kit.
Managing Your Brand Kits
A brand can save multiple Brand Kits. Each kit is stored automatically and can be selected when placing future orders — no need to re-enter information for recurring campaigns.
You can manage your saved Brand Kits at any time:
Edit a Brand Kit to update colours, fonts, or any other preferences.
Delete a Brand Kit that is no longer needed.
Using a Brand Kit in an Order
When placing a Captions-only or Expert order, select the Brand Kit you want to apply. The saved preferences will be used by post-production to ensure your video aligns with your brand guidelines.
This is particularly beneficial for brands that:
Have a defined visual identity that they want applied consistently across all videos.
Place orders frequently and want to avoid resubmitting the same preferences each time.
Have specific post-production instructions that must be followed for every order.
Frequently Asked Questions
Can I have more than one Brand Kit?
Yes. You can create and save multiple Brand Kits and choose the appropriate one when placing each order.
Can I update a Brand Kit after it has been saved?
Yes. Brand Kits can be edited at any time. Changes will apply to future orders but will not affect orders that have already been submitted.
What if I leave some fields blank?
Any fields left blank will be handled at the discretion of the post-production team.
Is the Notes field required for Expert orders?
No. The Notes field under Advanced Settings is optional, but highly recommended for brands with specific recurring requirements.