To ensure smooth collaboration and avoid delays in content delivery, it’s important to follow Billo’s guidelines when submitting a brief.
This article outlines what not to do when creating a task brief—and why it matters.
📝 Use the Designated Brief Fields Only
When creating a brief, all required information, script, talking points, references, video style, etc., must be included within the provided fields.
💡 Why this matters: The brief is visible to creators before they apply. If your script or instructions are missing or shared elsewhere, creators may not be able to deliver what you expect. Creators should be able to see what they'll be working on.
✅ DO:
Use the dedicated field to write your full script
List product benefits or key points clearly in the proper sections
Select “Editing Services” if you need captions, transitions, music, or animated text. This will be done by our Motion Graphics Team.
Ensure that your brief fits the duration that you selected—15s, 30s, and 60s only
🚫 DON’T:
Upload your brief to Google Docs, Dropbox, Canva, etc.
Send the script or instructions later via chat
Say “Script will be provided after approval”
Ask the creator to upload or send longer videos than what you've ordered
🎥 Do Not Request RAW Footage or External Uploads
Creators are only responsible for delivering one final video file. Billo does not support requests for raw clips, separate B-roll footage, or alternate versions outside of the task.
⚠️ Important: Asking creators to upload files to Google Drive, Dropbox, or to share unedited footage is a violation of platform policy. All final video uploads must go through the proper approval process through the platform.
✅ DO:
Specify the exact shots or angles you want in the brief
Select Editing Services for enhanced video delivery
🚫 DON’T:
Ask for raw footage — this is outside of the scope of services Billo provides
Request uploads to external drives or platforms
Expect creators to deliver multiple video versions unless ordered through the platform
📩 Keep Everything Within the Platform
All communication and deliverables must remain inside Billo. This helps protect both you and the creator and ensures all expectations and content history are properly documented.
✅ DO:
Use the task chat to provide clarification, discuss the task, and follow up on the video
Submit edit requests using the platform’s built-in tool
🚫 DON’T:
Ask creators to email you directly
Move the conversation outside the Billo platform
Request additional forms, contracts, or NDAs outside of Billo’s scope
Use the chat to send or provide your edit request
🔒 Creator Social Media Accounts Are Not Required
Billo creators are not selected based on their social media profiles. We focus on quality UGC, not social influence.
Please note:
Creators are not required to share their Instagram/TikTok handles
Creators do not post the videos they create for your brand
We cannot request their social profiles on your behalf
✅ Do This | 🚫 Not This |
Use all the provided fields when creating a brief | Upload scripts to Google Docs |
Include full instructions within the brief | Say “Brief to be shared later” |
Select Editing Services if needed | Ask for captions/graphics without ordering editing services |
Communicate inside the platform | Take conversations outside of the platform |
Approve the video uploaded through the platform | Ask for raw clips or B-roll |
Still Need Help?
Check out How to Create a Brief? to learn more. If you’re unsure how to structure your brief or have a specific need, just reach out to our team. We’re happy to help you set everything up properly.