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For Creators: What If Brand Contacts You Outside of Billo?

Brand sent me a message via social media, what should I do?

Gabrielė avatar
Written by Gabrielė
Updated over 10 months ago

Please do not reply to any emails or messages you receive outside of Billo.

If a brand has contacted you outside of Billo, please inform our support team about the situation. They will handle communication with the client on your behalf. 🛑

To ensure smooth communication and collaboration, brands should only reach out to creators directly through the Billo platform.

For more information, check out our article: How To Communicate With The Brand? 💬

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