Billo

I haven’t received a product yet. What should I do?

For Creators: Unsure About The Product Status?

Brand sent me a message via social media, what should I do?

For Creators: What If Brand Contacts You Outside of Billo?

I am moving & want to change my address, who should I inform?

For Creators: Planning To Change Your Address?

For Creators: My Activity Was Limited. What Should I Do?

I'm having difficulties opening up task links from the CS team. What should I do?

For Creators: Quick Fix for Task Link Issues

Reasons why sometimes video approval might take longer

For Creators: Why My Video Was Not Approved Yet?

For Creators: Do I Need To Show My Face In Videos?

For Creators: Should I Add Music To My Videos?

Can I upload an approved video on my social media?

For Creators: Do I Need to Post Videos On My Socials?

Why you need to turn HDR off, and how it affects your video quality. If you get the error message format is not supported.

For Creators: How To Turn Off HDR?

Gabrielė

Allysa

Get quick answers to most common questions to help you navigate your creative journey on Billo.

(FAQ) Frequently Asked Questions

Billo Homepage

Find answers and get help from Intercom Support and Community Experts

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