Step-by-Step Guide
If you’re experiencing trouble with task links you received from the Customer Support team via chat, follow these simple steps to resolve the issue quickly:
Step 1: Open the Link Directly
The fastest way to access the link is to long-press this link: https://billoapp.page.link/?apn=app.billo&isi=1499355971&ibi=app.billo&link=https%3A%2F%2Fbillo.app and select "Open in Billo Creator" from the options that appear.
Step 2: Verify the CS Message
After opening the link, check the CS message and press a task link to ensure it functions correctly.
Still not working?
Step 1: Copy the Link
Copy this link: https://billoapp.page.link/?apn=app.billo&isi=1499355971&ibi=app.billo&link=https%3A%2F%2Fbillo.app
Step 2: Paste the Task Link in Notes
Create a new note or open an existing one in your Notes app. Paste the task link into the note.
Step 3: Mark the Note as Done
Once you’ve pasted the link, mark the note as done.
Step 4: Open the Task Link from Notes
Long-press the task link within the note and select "Open in Billo Creator" from the options that appear.
Step 5: Verify the CS Message Again
Return to the CS message and press a task link to ensure it functions correctly.

