In case you've encountered an issue regarding the aspect ratio or resolution of your video when uploading to the Billo Creator's app, this is because we have minimum requirements to ensure that brands can use your video across all platforms 🤩
Minimum requirements (any less will not be allowed by the Billo Creator's app)
Aspect Ratio + Resolution
1:1 (square) + 1080 x 1080
4:5 (portrait) + 1080 x 1350
16:9 (landscape) + 1920 x 1080
9:16 (portrait) + 1080 x 1920
Frame rate
25fps or 30fps fixed frame rate
We also recommend the file format to be mp4 and size to be 500mb or less.
Getting the aspect ratio and resolution right using InShot 🎥
You can use any video editing software to edit your video, we just recommend using InShot to download the video file to meet our minimum size standards.
Once you have downloaded and installed the app to your device, here's how to get the right video size you need to upload on the Billo Creator's app 🚀
Upload your video, or if you used InShot and are finished editing, make sure you complete the 3-step checklist 🌟
✅ Select the correct Canvas size
In the app, depending on the aspect ratio needed for your task, you can select from 1:1, 4:5, 16:9, and 9:16 which are all video size options that Billo offers 💡 Make sure there are NO blurred lines on the sides of your video, you can always zoom in to remove this 🤓
✅ Remove the InShot logo
To remove the InShot logo on the lower right corner before downloading your video, click on the X on top of the logo 😉 you may have to watch a short ad if you are using the free version of the app
✅ Download your video
When downloading your video, select the following settings:
1080p or 4k
25 or 30fps is recommended
MP4 file format
Congratulations! You have successfully completed the 3-step checklist 🎉
You should now be able to upload your video to the task you're working on in the Billo Creator's app 📲
Here's a cheat sheet for the video requirements 😎
Aspect Ratio + Resolution
1:1 (square) + 1080 x 1080
4:5 (portrait) + 1080 x 1350
16:9 (landscape) + 1920 x 1080
9:16 (portrait) + 1080 x 1920
Frame rate: 25fps or 30fps fixed frame rate
Compression: h.264, square pixels
Color depth: 8 bit, SDR
Audio: stereo, AAC compression, 128kbps, sound in both channels
Geo tags & other non video streams removed
File format (recommended): mp4
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