In case you've encountered an issue regarding the aspect ratio, resolution, or duration of your video when uploading to the Billo Creator's app, this is because we have minimum requirements to ensure that brands can use your video across all platforms 🤩

Any less than the values listed will not be allowed by the Billo Creator's app.

We also recommend the file format to be mp4 and size to be 500mb or less.

We recommend that the videos uploaded should follow the duration listed on the task brief. Please keep in mind the duration that brands can order videos:

If your video is longer than the duration ordered by the brand, you need to confirm this by clicking on "Upload Anyway" 🚀

You can always reach out to us via chat in case a brand is asking you to upload a video longer than the original duration they ordered 💬

Download InShot for Android on Google Play 🤖

Download InShot for Apple on the App Store 🍎

You can use any video editing software to edit your video, we just recommend using InShot to download the video file to meet our minimum size standards.

Once you have downloaded and installed the app to your device, here's how to get the right video size you need to upload on the Billo Creator's app 🚀

In the app, depending on the aspect ratio needed for your task, you can select from 16:9, and 9:16 which are all video size options that Billo offers 💡 Make sure there are NO blurred lines on the sides of your video, you can always zoom in to remove this 🤓

When downloading your video, select the following settings:

You should now be able to upload your video to the task you're working on in the Billo Creator's app 📲