Billo

What rules must creators follow? What happens if you miss a deadline? Do's and Don'ts for Billo Creators

For Creators: Rules & Responsibilities

Master camera settings, resolution, and aspect ratio for high-quality videos that maintain clarity and upload smoothly to apps

For Creators: Camera Settings & Video Resolution Requirements

Understand your ratings and on-time score, and get tips on how to improve your stats

For Creators: All About Your Ratings

Planning a vacation or getaway? Got sick? Want to pause your Billo campaigns? Set your availability on Billo!

For Creators: My Availability

How do I maintain my On-time Delivery Score?

For Creators: On-time Delivery Score

How and when can I expect the next payout? How to add my payment info?

For Creators: How and When You’ll Get Paid

Learn when you can request to exclude a video from your on-time delivery score due to delays caused by the brand or other issues.

For Creators: Requesting to Exclude a Video from On-Time Delivery Score Calculation

I received a notification that my account will be suspended if I do not upload the video. It's not my fault, and I don't want it to affect my delivery…

For Creators: How to Handle Video Upload Delays Without Affecting Your Delivery Score

I am being asked to pay for customs and duty tax fees to receive the product from the brand.

For Creator: Customs and Duty Tax Fees

Ador

Gabrielė

Allysa

Get all the basics here! From tips on video settings to collaborating successfully and staying on track as a creator.

General Guidelines

Billo Homepage

Find answers and get help from Intercom Support and Community Experts

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