Where can I find my ratings?
You can view your ratings by opening the Billo Creator app and tapping on the "Profile" tab. đ
What do they mean?
âď¸ Reviews - The average rating of all your uploaded and approved videos.
đš Total Videos - The total number of videos youâve uploaded and had approved.
âď¸ Videos On-Time - The percentage of your videos delivered within the 5-day deadline, reflecting your punctuality. You can read more about it here.
How do I improve my star rating?
Communicate with brands: If you have any questions before filming, donât hesitate to chat with the brandâdonât rely on guesswork.
Follow the scenario closely: The brief is your guide for the videoâeverything is there for a reason, so stick to it.
Ask for reviews: If thereâs a good vibe between you and the brand, and youâre proud of your work, donât be shyâask the brand for a nice review via direct chat!
Stay active: Keep applying for tasks. The more cool videos you create, the higher your chances of getting good ratings, which can boost your overall rating.
Reminder:
â
At the moment, we canât remove or change ratings left by clients. Your rating is an average of all the scores clients have given after reviewing your videos. Itâs completely normal for this number to shift over time, especially as you continue submitting new work.
â
Each new video is a new opportunity to improve your average. Keep applying to tasks, focus on high-quality videos, and always stay in touch with clients and support if anything comes up. Consistency and clear communication make a big difference!
How do I improve my On-Time Delivery Score?
The key to improving your delivery score is to consistently submit your video on time â˛ď¸
Your delivery time is calculated from when your product is marked as delivered to when you upload the final video.
Read more about your On Time Delivery Score here đ
Where do I find the reviews that brands left me?
To view the ratings and comments that brands left you, go to your Profile and click on "My Videos" đ
