Creator: A client is unresponsive.
What should I do if a client is unresponsive?
Anisija avatar
Written by Anisija
Updated over a week ago

Issues with a product? Lack of instructions? The fastest way to get an update regarding any of these issues is to message the client directly! πŸ˜‰

You sent a message but haven't heard back?

Step 1: Give it some time.

  • Please keep in mind that our clients love to enjoy their weekends too! The majority of them can only be reached during business hours. For example, if you sent a message on Saturday - you should expect a reply by the end of Monday or any following business day.

Step 2: Let us know!

  • If you haven't heard back from the client within 3 days, and you cannot proceed with your video - please send our Support Team a message! πŸ’œ


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