Agency: Shipping products to your creator

Here are some guidelines on sending products to your creators ๐Ÿšš

Deimante avatar
Written by Deimante
Updated over a week ago

We do ask brands (agencies and your clients alike) to send products to the creators, free of charge, as an added bonus for them, so they can try it themselves and show the product in the video. ๐Ÿคฉ

Shipping & Tracking Your Products

Billo aims to deliver organic and natural video content for the brands. Therefore, our creators need to try out your product or service to give an honest opinion. We do ask brands to send their products to the creators for free, as it is part of their reward for making a video for your brand. ๐Ÿ›ซ

Youโ€™ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

Please ship the products to Billo creators and update delivery information on Billo in 2 days after you approved creators' applications. ๐Ÿ“ฆ


For Agencies:

Youโ€™ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

For Clients of the agency:

The same goes, Creators' addresses are seen in the Delivery section in the main toolbar on Billo Manage. If you want your client to have access to this on their own, you can add them to your Brand Dashboard โžก๏ธ more on that here or you can share the shipping information with your client on your own ๐Ÿ  โžก๏ธ ๐Ÿ™‹

Please ship the products to Billo creators and update delivery information on Billo 2 days after you approve the creators' applications. ๐Ÿ“ฆ

When shipping Physical Products, the agency/client here are some things to keep in mind:

  • Shipping to the US only - All our 3500+ creators are based in the US ๐Ÿ‡บ๐Ÿ‡ธ

  • ๐Ÿ’ฒ value of the product - the creators get to keep the product shipped to them for the purpose of creating the video.

  • Suitable for Shipping ๐Ÿ“ฆ - itโ€™s advisable to check if the product is not too large or requires the creator to make special arrangements to receive the product

If youโ€™re not sure, get in touch with your main contact or email us at [email protected]

You can always visit our Agency Help Center for more information ๐Ÿš€

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