We do ask brands (agencies and your clients alike) to send products to the creators, free of charge, as an added bonus for them, so they can try it themselves and show the product in the video. 🀩

Shipping & Tracking Your Products

Billo aims to deliver organic and natural video content for the brands. Therefore, our creators need to try out your product or service to give an honest opinion. We do ask brands to send their products to the creators for free, as it is part of their reward for making a video for your brand. πŸ›«

You’ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

Please ship the products to Billo creators and update delivery information on Billo in 2 days after you approved creators' applications. πŸ“¦


For Agencies:

You’ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

For Clients of the agency:

The same goes, Creators' addresses are seen in the Delivery section in the main toolbar on Billo Manage. If you want your client to have access to this on their own, you can add them to your Brand Dashboard ➑️ more on that here or you can share the shipping information with your client on your own 🏠 ➑️ πŸ™‹

Please ship the products to Billo creators and update delivery information on Billo 2 days after you approve the creators' applications. πŸ“¦

When shipping Physical Products, the agency/client here are some things to keep in mind:

  • Shipping to the US only - All our 3500+ creators are based in the US πŸ‡ΊπŸ‡Έ

  • πŸ’² value of the product - the creators get to keep the product shipped to them for the purpose of creating the video.

  • Suitable for Shipping πŸ“¦ - it’s advisable to check if the product is not too large or requires the creator to make special arrangements to receive the product

If you’re not sure, get in touch with your main contact or email us at [email protected]

You can always visit our Agency Help Center for more information πŸš€


Other helpful articles:

Agency: Getting Started with Billo

Agency: Asking for help

What is a product preferences form?

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