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For Creators: Uploading your video

What should I do if the script is longer than the video time allowed? It doesn't fit the task brief's duration.

Allysa avatar
Written by Allysa
Updated over a week ago

Once you get approved for the task you can already check if the script is longer than the required duration.

If the script is longer than the video duration required, the quickest way to find a solution is to reach out to the brand via direct chat and ask to shorten the script so that it fits the required duration. πŸ’¬

Can I upload the video if it exceeds the required video duration?

  • Yes! πŸ’― If you try to upload a longer video, you will receive an error message. You can choose to go back and edit the video or;

  • You can click β€˜Upload anyway’ to upload the longer video.

If you are receiving an error message when uploading the video, you can refer to this checklist:

βœ… Your video has the correct aspect ratio

  • 9:16 (1080x1920 px)

  • 16:9 (1920x1080 px)

βœ… Your video is not over 500MB

βœ… Stable internet connection

Still having issues? Reach out to our Customer Support team πŸ’¬

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