How to download a video?

When I try to download it opens in a new window. I can't find the additional crops I ordered.

Deimante avatar
Written by Deimante
Updated today

Once you approve the video, the licensing rights to it are yours! πŸŽ‰

Download your custom-made video and use it to grow your brand and drive sales.🀩

Download All Content

If you ordered editing services, photos, or additional crops, expect to download the following files:

  • An original video from your creator

  • A version with add-ons that include In-House editing services

  • A set of 4 authentic photos

  • Videos in additional crops

Here's how to download your content:

  1. Go to the "Videos" found on the top navigation OR the Task Page

  2. Click "Download..." under the creator's video 🀩

You need to click "Download all content" for each creator to download all the uploaded content from the creator working on your task. 😎

Keep in mind that videos can only be downloaded on a Desktop device πŸ’»

πŸ’‘ PRO TIP: The Billo watermark will be removed when you download any approved video


Individual Download

If you order editing services, you can download original and edited videos. πŸš€ Keep in mind that videos can only be downloaded on a Desktop device πŸ’»

Here's how you can download each video in your task:

  1. Go to the "Videos" found on the top navigation OR the Task Page

  2. Hover over the content card to play your Creator's video

  3. Click on the Creator's video to open the content card

  4. Select the Content # you wish to download

  5. You have the option to Download the video or you can proceed with Downloading all videos on the bottom right corner


Downloading Additional Crops

If you ordered additional crops (1:1 and 4:5), you can download them once you approve the video.

Here's how you can download the additional crops:

  1. Go to the "Videos" found on the top navigation OR the Task Page

  2. Hover over the content card and click "Download..."

  3. Here you will see the option to download the additional crops individually or download all content.

NOTE: if automatic download does not start, please make sure you allow pop-ups on your browser.


Downloading Unique Video or Hook Variations

If you ordered and approved +1 unique video or 4 hook variations, you can follow these steps on how to download the videos.

  1. Go to the "Videos" found on the top navigation OR the Task Page

  2. Hover over the content card to play your Creator's video

  3. Once the content card is open, you will see the videos with #1, #2, #3, #4 labels

  4. Click on the thumbnail to play the video

  5. You can click download selected or download all

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