What is HDR? πŸ€”

HDR stands for high dynamic range. In simple terms, it's the range of light and dark tones in your videos. This can affect the highlights and shadows that are seen in your video.

Why do I need to turn this off?

HDR can affect the video quality when uploaded to the Billo Creator's App. If HDR is on when shooting your video, once uploaded, it becomes washed out and looks something like this:


How to turn off HDR?

🍎 For Apple users:

Turn off automatic HDR

By default, iPhone automatically uses HDR when it’s most effective. On some iPhone models, you can manually control HDR instead.

  • On iPhone XS, iPhone XR, iPhone 11 models, iPhone SE (2nd generation), and iPhone 12 models: Go to Settings > Camera, then turn off Smart HDR. Then from the camera screen, tap HDR to turn it off or on.

  • On iPhone 8, iPhone 8 Plus, and iPhone X: Go to Settings > Camera, then turn off Auto HDR.

    To turn HDR back on from the camera screen, tap HDR, then tap On.

  • On iPhone 7, iPhone 7 Plus, and earlier: Tap HDR at the top of the camera screen, then tap Off.

🍎➑️ more info here

πŸ€– For Android users:

Turn HDR mode off

  1. Open Camera from Google πŸ“·

  2. At the top, tap HDR

    • You can also turn HDR off by tapping Settings > HDR Enhance > Off.

πŸ€–βž‘οΈ more info here


Other helpful links:

Creator: Easy ways to shoot your videos for better quality

Tips and Tricks for Creators

Creator: Best practices to light yourself and the product

Need more help? You can also check out our Creator's Help Center

Did this answer your question?