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Can I change the product in my task?
Can I change the product in my task?

Accidentally made the wrong product? Check this out

Deimante avatar
Written by Deimante
Updated over a week ago

Yes! Depending on the task status, you can make changes to the product in your task πŸ“¦

Task status is "Pending details"

You can make changes to your product by creating a new product, OR editing your task to update the product listed in the task brief πŸ˜‰

  1. From your Brand page > go to Products > Create

  2. Input your product link and additional details, including the Product Preferences form ➑️ This is where you select Physical Product or a Digital Product

  3. Click Create product

  4. Click "Edit" under the task name, and select your new product before saving

  1. Click "Edit" under the task name

  2. Select the pencil icon beside your product name to edit this OR select "Create a new product"

  3. Complete the steps and press "Save"

Keep in mind:

❌ Once a product has been created, you cannot change the Product Type from Physical to Digital and vice-versa.
βœ… If you need to change the product from Physical to Digital, then you must "create a new product"

❌ you cannot change the Product once the task is Active and the product has been shipped

βœ… If you need to change the product for your Active task, please reach out to Support so we can assist you πŸ’¬


Active Task

First things first, Create a new product πŸš€

  1. From your Brand page > go to Products > Create

  2. Input your product link and additional details, including the Product Preferences form ➑️ This is where you select Physical Product or a Digital Product

  3. Click Create product

Once you have created a new product, please send us a message via chat, and our CS team can make the necessary changes πŸ’¬ You can no longer edit a task that is set to Active.


What kind of products can Brands order videos for?

Brands can order videos on Billo for 2 product types, Physical products for when you have an item to ship, and Digital products meant for apps, games, or services 🀩

You can choose from 4 different types of videos 😎

  • Video Ad

  • TikTok / Short / Reel

  • Product Showcase

  • Honest Review

Some examples of content that Billo helped the brands with can be found here πŸš€

Video examples of apps and services.

Please note that your product must comply with all federal, state, and local laws applicable to your product/service. Billo does not allow to order videos for products/services that promote hatred, violence, racial, sexual, or religious intolerance.

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