Billo

Learn how to use CreativeOps, Billo’s performance layer, to make data-driven creative decisions. Discover features like top creators, AI scripts, AI Mashups, and Creative Analytics.

Getting Started with CreativeOps

Allysa

Gabrielė

Sign up to Billo, personalise your Brand, add Billing details, invite your teammates to join and create your first tasks.

Getting Started

Step by step guide on getting started on Billo

Getting Started Guide for Brands

Check some video examples made for other brands on Billo!

Billo Video Examples by Category

What is Aspect Ratio? Here's all you need to know

Aspect Ratio

Give Creators freedom when working on your task

All about Freedom Mode

What video requirements are for Amazon, Facebook, Instagram?

Requirements for Video Ads Across Social Media Platforms

Elevate Your Content with Multiple Video Intros!

Ordering videos from Billo just became easier.

Exciting updates to Billo's task creation process

Order A Video

How to create my Brand account on Billo?

Invite your colleagues to join your Brand on Billo

How to add my teammates to my Brand?

Personalise your Brand by adding logo, cover image and description.

How to add/edit information about my Brand?

How do I add Brand logo?

Can't find the videos to approve? Not sure where your tasks went? There's a chance you're logged into the wrong account

Experiencing login issues

Change your preferred email address for notifications

How do I change my email?

In this article you will find detailed instructions for changing your password.

How do I change my password?

Reset password is not working, and there is no way for me to access my account

I don't get a password reset email

How to delete my personal data from Billo? How to delete a Brand in my account?

How to delete my account

We are an agency, how can we start on Billo with multiple brands?

How to provide creator feedback and review for the video they created.

How do I Rate a Creator?

Brand Management

Physical products, Digital products, Services, etc. Can I use Billo for my product?

Can I order a video on Billo for my product?

How do I select the product I want to use for my task

How to create a product?

Can I change the product in my task?

Personalize your products by adding images

How do I add a Product image?

Product Management

Find out how to assign a payment method to your brand and how to change your billing information.

How to add my Billing Information?

Who handles the payments to Content Creators?

How do I pay Content creators for the videos they create?

Can I cancel my Pack or refund my remaining balance if I change my mind?

Refund Policy

Billing and Payments

Billo Homepage

Find answers and get help from Intercom Support and Community Experts

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