Table of Contents

The Basics of Billo

Billo connects the dots between brands and content creators so brands can get the authentic video content that will drive sales.

Using Billo is really easy! πŸš€ To keep it short and simple:

  1. The brand creates tasks on Billo Manage.

  2. Content creators apply to complete these tasks, Brand selects content creators and sends out the products.

  3. Selected content creators complete tasks, upload content, and get rewards.

  4. Brand downloads custom-made videos and uses them to grow their brand.

No sign-up fee, join and create your first tasks straight away!

Creating Brand account

  1. Sign up to Billo Manage using one of the following methods: your Google account or Email + password.

  2. Add your Company details. Personalize your Brand by adding a Brand logo, cover image (that shows what your business does or sells), and some information about your brand.

πŸ’‘ PRO TIP: For multiple teammates working on the same brand check this out
πŸ‘‰ How to add my teammates to my Brand?

Dashboard navigation

Navigate using the toolbar on the left side of your screen. Easily find what you need in a few clicks.

Toolbar includes:

  • Dashboard (summary of all your tasks, things to do, and how much you've spent)

  • Your Tasks (check the progress of each task separately).

  • Creators (find new applications and creators you’ve already worked with).

  • Delivery (find the list of creators waiting for the products and the list of already shipped products).

  • Videos (check the videos that are waiting for your approval and find your approved videos gallery).

  • Inspiration (get inspired by our pre-filled templates, for a simpler task creation process)

  • Brand (find your Brand and Product information, your teammates, and billing details).

  • My Brands (switch the brands you work with)

Creating Your First Task

Creating a product for a digital product/service? Check this out
πŸ‘‰ Creating Task for Digital product

Creating your first task is really easy! If you've already created your Brand account on Billo - well done! If you're new here, you can create your Brand account in 2 easy steps. 😎 Then follow the steps below to make your task ✨

Let's get started! Click on + Get video to start creating your task

Part 1: Task

  1. Select Your Product Type πŸ“¦

  2. Select the Video Type

  3. Select the Video Quality

    Learn more about Basic vs Premium quality.

  4. Choose the Duration

  5. Choose the video format

    Learn more about aspect ratios

  6. You have the option to select any add-ons for your videos

    *Did you know that about 85% of users watch videos with the sound off? πŸ”•

    You can add subtitles to your video, so it's convenient for the sound-off viewers.

    If you want your video to stand out and highlight specific features of the product, you can order animations for your video. ✨

    Note: If you choose to add either subtitles or full edits (callouts, animations, logo, call-to-action) to your video, you will still receive an original video version too.

  7. Photos

    You have the option to order 4 authentic product photos from each creator πŸ“Έ

  8. Select your Creator Criteria

    If, for example, your product is only for women or you want creators in a certain age group to fit your target audience, you can set creators' criteria according to your needs.

    Maximize this by using the Creators Preference Field: A field within the "Creator Criteria" part of the task, which shares what qualifications you need from your creator so they can complete the task 🀩 You can also invite creators you've worked with in the past (if they fit in the criteria)

  9. Select the Number of Videos

    You can order as many videos on Billo as needed. Each video in the task will be made by a different creator that you have chosen. 🀩

  10. Check the order details, add any Promo/Discount codes if applicable, then proceed to the Next Step.

Part 2: Order

1. Finalize your order summary, agree with the terms, and "submit secure payment" to confirm your order πŸ’³

Part 3: Brief

1. Create a new product πŸ“¦

2. Add the Product Information ✍️

Product Details: Add any important information related to your product, and check the tag to make sure you are creating the correct product πŸ˜‰

Additional Details: You have the option to add the product pronunciation here, as well as the product preferences form

3. Add the Scenario to your task πŸš€

Some scenes and mentions will be automatically suggested for your task. You can decide if they fit your needs, and adjust accordingly to what you want the creator to do and say in the video. You can also give your Creators the freedom to make your video by using Creative Mode.


For you to explain what the creator should do, how your product should be filmed, and what function of your product should be highlighted. You can add new scenes, change places or delete them.


the part where you should write the phrases that the creator should mention while talking about your brand and product, promo, and call to action. We do have some predefined phrases to choose from but again you can add new ones, edit suggested ones, change places, or delete them.

4. Maximize the additional details

A field inside the task details that will allow you to give more instructions and clarifications, including links to images, websites, references, etc πŸ”—

5. Content Examples

You can add up to 3 links to content examples you would like to share with creators, or in-house editors (in case you ordered Editing services)

6. Click on "Done" to finish creating your task πŸš€

Once you are finished with creating a task and placing an order, we will review it within 1 business day and open it for creators to apply.

Creators’ Applications

Once your task is active, creators will start to apply for your task, usually, the majority of creators will apply within 48 hours. πŸ‘¨πŸ½β€πŸ¦³πŸ‘¨πŸ‘©πŸΎβ€πŸ¦° πŸ‘©πŸΎβ€πŸ¦± To help you decide which creator is best for the task, you will be able to view their video examples from previous tasks.

There are 2 ways to find the applications of the creators who showed their interest in working with your brand:

  1. Go to Tasks > (click on) Approve # creators

  2. Simply go to Creators (on the toolbar on the left side of your screen)

Once you found a creator that is best for your task, just click on "Approve".

πŸ’‘ PRO TIP: For each video unit you order, up to 20 creators can apply. With every additional video unit, an additional 10 slots will be added. To see more applicants, you need to reject the creators you don't want to work with

Want to work with more creators who applied to your task? Check this out ➑️ How to approve additional creators that applied to your task?

Need to reach out to your creator?

To reach out to the creators who are working on your task, you can use the Chat feature on the Billo platform! It's really simple, and here's how to do it:

  1. Click on Messages at the top of your brand dashboard

  2. Find the creator you want to message to based on the tasks you have active

  3. Send a message, and wait for a response! 😎

Shipping & Tracking Your Products

Billo aims to deliver organic and natural video content for the brands. Therefore, our creators need to try out your product or service to give an honest opinion. We do ask brands to send their products to the creators for free, as it is part of their reward for making a video for your brand. πŸ›«

You’ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

Please ship the products to Billo creators and update delivery information on Billo in 2 days after you approved creators' applications. πŸ“¦

Video approval process and content gallery

After the product is in the creator's hands, it will take them 7-12 days to create a video. πŸš€

To find all your videos go on your left menu to Content. Here you will find waiting for your approval and approved videos gallery. 🎬

Once the creator uploaded a video, you have 3 days to approve it, otherwise, it will be auto-approved by our system (in 3 business days). If something is missing in the video that was mentioned in your task brief, you can ask for the edits.

To request edits, click on the 3 dots and leave a comment on what should be fixed. πŸ“‹

Downloading content

Once you approve the video, the licensing rights to it are yours! πŸŽ‰

Download your custom-made video and use it to grow your brand and drive sales.🀩

If you ordered editing services, you can download original (raw) and with add-ons videos.

Still, have some questions?

  • Try searching our help center for an immediate answer

  • You can always contact Billo via chat πŸ’œ

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