Table of Contents

  1. The Basics of Billo

  2. Creating Brand account

  3. Dashboard navigation

  4. Creating Your First Task

  5. Creators’ applications

  6. Messaging

  7. Shipping & Tracking Your Product

  8. Video approval process and content gallery

  9. Downloading content

The Basics of Billo

Billo connects the dots between brands and content creators so brands can get the authentic video content that will drive sales.

Using Billo is really easy! πŸš€ To keep it short and simple:

  1. The brand creates tasks on Billo Manage.

  2. Content creators apply to complete these tasks, Brand selects content creators and sends out the products.

  3. Selected content creators complete tasks, upload content, and get rewards.

  4. Brand downloads custom-made videos and uses them to grow their brand.

No sign-up fee, join and create your first tasks straight away!

Creating Brand account

  1. Sign up to Billo Manage using one of the following methods: your Google account or Email + password.

  2. Add your Company details. Personalize your Brand by adding a Brand logo, cover image (that shows what your business does or sells), and some information about your brand.

πŸ’‘ PRO TIP: For multiple teammates working on the same brand check this out
πŸ‘‰ How to add my teammates to my Brand?

Dashboard navigation

Navigate using the toolbar on the left side of your screen. Easily find what you need in a few clicks.

Toolbar includes:

  • Dashboard (summary of all your tasks, things to do, and how much you've spent)

  • Your Tasks (check the progress of each task separately).

  • Creators (find new applications and creators you’ve already worked with).

  • Delivery (find the list of creators waiting for the products and the list of already shipped products).

  • Content (check the videos that are waiting for your approval and find your approved videos gallery).

  • Inspiration (get inspired by our pre-filled templates, for a simpler task creation process)

  • Brand (find your Brand and Product information, your teammates, and billing details).

  • My Brands (switch the brands you work with)

Creating Your First Task

Simply click on Get Video to get started with your task brief.

Firstly, create a product by clicking on Create a new product.

A new window will open, and you will be able to fill in all the details needed to make a new product πŸš€

Creating a product for a digital product/service? Check this out
πŸ‘‰ Creating Task for Digital product


1) Add your product photo in the dark background and without additional text on it, this photo appears on Billo mobile app when Billo creators search for tasks to apply.

2) Add your product retail price (creators get cash rewards but also see the value of your product).

3) Need to collect information from your creators? Add these questions to the product preferences form. Creator will answer these questions when they submit their applications.

You can also create or edit products information using the toolbar on the left side of your screen: Brand > Products.

Once you created your product, go ahead and select your video type, model type, and video quality:

And duration for it:

Some scenes and mentions will be automatically suggested for your task. You can decide if they fit your needs, and adjust accordingly to what you want the creator to do and say in the video.

  • Scenes are for you to explain what the creator should do, how your product should be filmed, what function of your product should be highlighted. You can add new scenes, change places or delete them.

  • Mentions is a part where you should write the phrases that the creator should mention while talking about your brand and product, promo, and call to action. We do have some predefined phrases to choose from but again you can add new ones, edit suggested ones, change places, or delete them.

  • Additional Details, which is only visible to your approved creator, allows you to give more instructions and clarifications, including links to images, websites, references, etc πŸ”—

Please keep in mind, you are hiring a creator that is not a professional video maker, make sure to leave clear instructions that they could follow, but also leave them space to improvise and add personal insight on your product.

The next step is to choose the right aspect ratio, for your video.

Keep in mind that different aspect ratios are required on different platforms and your ad performance also depends on it.


This is just a perfect square. You’re most apt to find it on social media platforms such as Instagram and Facebook as feed posts.


Simply a vertical video mostly used for Facebook and Instagram feed posts.


This aspect ratio is a full portrait, vertical video. So basically it is used for all the popular apps that have β€œstory” features, including Instagram, Facebook, TikTok, and Snapchat.


It is a wide horizontal rectangle shape. This aspect ratio is used for Amazon and Youtube.

Now, for the optional Add-ons

You can add subtitles to your video, so it's convenient for the sound-off viewers. Did you know that about 85% of users watch the videos with the sound off? πŸ”•

If you want your video to stand out and highlight specific features of the product, you can order animations for your video. ✨

Note: If you choose to add either subtitles or full edits (callouts, animations, logo, call-to-action) to your video, you will still receive a raw video version too.

Have a specific kind of creator in mind?

If, for example, your product is only for women or you want creators in a certain age group to be more reliable to your audience, you can set creators' criteria according to your needs.

Maximize this by using the Creators Preference Field: A field within the "Creator Criteria" part of the task, which shares what qualifications you need from your creator so they can complete the task 🀩 More info here ➑️ When to use the Creator Preference field?

You can order as many videos on Billo as needed. Each video in the task will be made by a different creator that you have chosen.

Once you are finished with creating a task and placing an order, we will review it within 1 business day and open it for creators to apply.

Creators’ Applications

Once your task is active, creators will start to apply for your task, usually, the majority of creators will apply within 48 hours. πŸ‘¨πŸ½β€πŸ¦³πŸ‘¨πŸ‘©πŸΎβ€πŸ¦° πŸ‘©πŸΎβ€πŸ¦± To help you decide which creator is best for the task, you will be able to view their video examples from previous tasks.

There are 2 ways to find the applications of the creators who showed their interest in working with your brand:

  1. Go to Tasks > (click on) Approve # creators

  2. Simply go to Creators (on the toolbar on the left side of your screen)

Once you found a creator that is best for your task, just click on "Approve".

πŸ’‘ PRO TIP: For each video unit you order, up to 20 creators can apply. With every additional video unit, an additional 10 slots will be added. To see more applicants, you need to reject the creators you don't want to work with

Want to work with more creators who applied to your task? Check this out ➑️ How to approve additional creators that applied to your task?

Need to reach out to your creator?

To reach out to the creators who are working on your task, you can use the Chat feature on the Billo platform! It's really simple, and here's how to do it:

  1. Click on Messages at the top of your brand dashboard

  2. Find the creator you want to message to based on the tasks you have active

  3. Send a message, and wait for a response! 😎

Shipping & Tracking Your Products

Billo aims to deliver organic and natural video content for the brands. Therefore, our creators need to try out your product or service to give an honest opinion. We do ask brands to send their products to the creators for free, as it is part of their reward for making a video for your brand. πŸ›«

You’ll find creators' addresses under the Delivery section in the main toolbar on Billo Manage. Addresses of the creators appear straight after you approve the creators you want to work with.

Please ship the products to Billo creators and update delivery information on Billo in 2 days after you approved creators' applications. πŸ“¦

Video approval process and content gallery

After the product is in the creator's hands, it will take them 7-12 days to create a video. πŸš€

To find all your videos go on your left menu to Content. Here you will find waiting for your approval and approved videos gallery. 🎬

Once the creator uploaded a video, you have 3 days to approve it, otherwise, it will be auto-approved by our system (in 3 business days). If something is missing in the video that was mentioned in your task brief, you can ask for the edits.

To request edits, click on the 3 dots and leave a comment on what should be fixed. πŸ“‹

Downloading content

Once you approve the video, the licensing rights to it are yours! πŸŽ‰

Download your custom-made video and use it to grow your brand and drive sales.🀩

If you ordered editing services, you can download original (raw) and with add-ons videos.

Still, have some questions?

  • Try searching our help center for an immediate answer

  • Chat in the messenger πŸ’œ

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